Tata Steel in Europe has signed a new five-year contract with Tata Consultancy Services (TCS) to further modernise the company's IT services.
The new contract includes significant upgrades of IT equipment – both hardware and software – and will further bring together different systems so the company can manage them more effectively.
As well as major improvements for employees and customers, the new contract will also reduce the European business’ IT costs by almost 30%.
In recent years, the company has created a range of digital services to improve its business and service to customers – everything from a new supply chain platform and new digital sales platforms to a new production system.
The new contract recognises the revolutionary shift Tata Steel in Europe has seen over recent years as it further embraces digital services. For example, with the national coronavirus lockdowns in recent months, Tata Steel in Europe has seen a 40-fold (4,000%) increase in employees’ use of Microsoft Teams – a platform which allows colleagues to share work, talk to each other and stay connected.
These types of digital solutions and services have played a vital role in employees being able to safely work from home and stay connected during the pandemic – something which would have been unimaginable just a few years ago.
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About Tata Steel’s European operations
Tata Steel is one of Europe's leading steel producers, with steelmaking in the Netherlands and the UK, and manufacturing plants across Europe. The company supplies high-quality steel products to the most demanding markets, including construction and infrastructure, automotive, packaging and engineering. Tata Steel works with customers to develop new steel products which give them a competitive edge. The Tata Steel group is among the top global steel companies with an annual crude steel capacity of 33 million tonnes. It is one of the world's most geographically-diversified steel producers, with operations and a commercial presence across the world. The group’s turnover (excluding its South East Asia operations) in the year ending March 2019 was US $22.67 billion.