- Our sales and marketing approach focuses on some of the world’s most demanding markets, including construction and infrastructure, automotive, packaging and engineering.
- We are investing in projects to improve our product mix and service offering and we are transforming our internal supply chain to improve customer service levels.
- Our teams work closely with customers to understand their needs which dictate our production, supply chains and delivery activities.
- We pursue a strategy of market differentiation, which involves maximising the proportion of differentiated products and services in our sales – products and services that few or no others can offer make us stand out.
- We conduct research programmes aimed at developing cutting-edge manufacturing and product technology and at improving the sustainability of steel products through their life cycles.
- We seek to work as closely as possible with our customers to develop the new products and services which they need to succeed in their own markets, believing that we succeed if our customers do.
- We are constantly investing to upgrade our manufacturing and distribution facilities in order to improve their performance and cost competitiveness.
- We aim to establish best practice in our production plants, supply chain management and delivery activities in order to optimise service to customers.
- The improvements we make ensure higher levels of safety for our people which reducing possible impact on the environment.
- We act responsibly towards the environment in all our activities, focusing on sustainable raw materials usage, water and energy conservation, waste utilisation, emissions reduction and land reclamation.
- We support the development of breakthrough technologies to deal with the challenge of carbon emissions.
- We support the communities we operate in by promoting sport and education while encouraging their economic, environmental, educational and social development through financial support, the provision of materials and the time and enthusiasm of our employees.
The safety of our employees is our number one priority.
- We are committed to the people who are instrumental to our success, our employees.
- We engage our employees and develop their capability through training.
- We foster teamwork, nurture talent, enhance leadership capability and encourage our employees to act with pace, pride and passion.