Tata Steel Privacy Statement

Personal Information we collect

We process various categories of Personal Information, including the following:

1. Contact Information that you provide to us at events or exhibitions, for the purpose of making an enquiry or registering with us to access a download (including Name, Company, Job Title, Email, Address, Telephone & Mobile number);

2. Contact Information and any other information that you choose to provide to us when submitting a query or complaint, for example, if you report an environmental concern;

3. Information relating to any transactions carried out between you and us (whether on or in relation to our websites or otherwise), including information relating to any purchases you make of our goods or services;

4. Information about your computer and about your visits to and use of our websites (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views); and

5. Contact Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including opens, clicks, preference information, email and other contact information).

Certain additional information may be collected where this is necessary and permitted by local applicable laws.

Sensitive Personal Information

Tata Steel does not currently process any Special Category Personal Information.

To the extent permitted by applicable laws Tata Steel may collect and process a limited amount of information regarding criminal offences and proceedings (including information relating to allegations and suspicions of criminal offences).


How does Tata Steel collect this data?

Tata Steel collects and records your Personal Information from a variety of sources, but mainly directly from you, i.e. information you specifically provide to us, for example when you buy a product from us, subscribe to an email newsletter, or give us your business card at an event or exhibition.

Some personal data may also be collected automatically from monitoring your visits to our websites or your interaction with our emails (in each case with your consent where required by applicable law), for example, information about your browser and location, the length of time you spent on the site, and referral source, or whether you open our emails and if so whether you follow any links contained therein.

In these situations, data may be collected by Tata Steel or by a third party acting on our behalf (for example, Google Analytics, Google ReCaptcha). For more information about this type of automated data collection, please see our Cookie Policy. Where we ask you to provide Personal Information to us on a mandatory basis, we will inform you of this at the time of collection and in the event that particular information is required by the contract or statute this will be indicated. We will also explain the consequences of any failure to provide any mandatory information: for example, failure to provide us with your contact details will mean that we cannot contact you, and failure to provide us with your payment details will mean that we cannot complete a transaction.

Apart from Personal Information relating to yourself, you may also provide Tata Steel with Personal Information of third parties, such as alternate contact points within your organisation. Before you provide such third party Personal Information to Tata Steel you must first inform these third parties of any such data which you intend to provide to Tata Steel and of the processing to be carried out by Tata Steel, as detailed in this Fair Processing Notice.
 

What is the purpose and lawful basis for which data is processed?

Your Personal Information is collected and processed for various business purposes, in accordance with applicable laws. Data may occasionally be used for purposes not obvious to you where the circumstances warrant such use (e.g. in investigations).   

Where applicable data protection laws require us to process your Personal Information on the basis of a specific lawful justification, we generally process your Personal Information under one of the following bases:

• the processing is necessary for the legitimate interests pursued by Tata Steel (being those purposes described in the section below), except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of Personal Information;
• the processing is necessary for compliance with a legal obligation to which Tata Steel is subject; or
• the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract.

We may also rely on other bases (for example, where the processing is necessary in the performance of a task carried out in the public interest, or where the processing is necessary in order to protect your vital interests or those of another person, or where you have given your consent) on an exceptional basis, where none of the above are applicable.

We have identified the following purposes for processing Personal Information. These purposes each relate to a lawful basis for processing, as required under applicable law.  These purposes include: